Manager

Requisition Id: 9440

To direct, supervise and coordinate functions and activities of one or more hospital departments.
To assume all duties of the Line Manager during his absences.
To supervise in administration and co-ordinations of hospital activities.
To consult with and advise departmental needs on problems relating to operations of the hospitals.
To recommend changes in administrative policies to carry out the objectives of the hospital more effectively.
To assist in preparation of budgets and allocations of funds based on studies of cost, review of departmental budget estimates, familiarity with operating procedures, and discussion with departmental heads.
The HA may direct changes in procedures in any or all departments.
To recommend improvement of hospital facilities, including construction or renovation of structure and purchase of new equipment based on personal inspection of premises, consideration of hospital policies, knowledge of community needs and resources.
To interpret hospital and departmental policies, objectives and operational procedures through department heads.
To resolve problems with department heads concerning such items as staffing, utilization of hospital facilities, equipment and supplies.
To meet with staff members to interpret changes in operational procedures.
To meet with members of community and to promote good public relations for the hospitals.
To attend meetings of professional civic and service organizations as a representative of the hospital.
The following departments will be directly under the supervision of Hospital Administrative. They are:
Front Office (Registration, admission, TPA, etc.);
In Patient Department,
Legal & Liaisoning
Pantry.
Housekeeping.
Security.
Maintenance.
To educate the staff about the policies.
To be responsible to maintain the quality of system support for logistics management, enquiry by the patient or public, Registration for OPDI Investigation! Admission, patients support and care according to the standards laid down by the Company.
To submit at intervals, reports on the quality of the system and customer care and working of the departments.
To communicate information or decisions to the medical staff.
To Schedule duties of staff in such a way to have efficient working.
To help in scheduling of OPD slots and any other medical or paramedical services in association with HA-Medicals' administration & General Manager.
To bring all information to the Company HO through Unit Head if any staff is required to be censored.
To do performance reviews of staff in consultation.
To be a member of the budget committee, and therefore screen budget, for the staff in the departments under the charge.
To coordinate with HA-Medical & Matron for formal system of allocation of the hospital beds and ensures smooth working of the system.
To ensure proper documentation of the working of the material system.
To assist in identifying the utilization pattern of the materials and adapt economizing measures.
To assist the Unit Head and HA-Medical to arrange clinical meetings and any such events.
To ensure that proper records and minutes are maintained.
To ensure adequate coverage of staffing and any emergency problems.
To ensure that the daily billing estimation is conducted on a regular basis.
To ensure proper recovery of payments.
To ensure proper inter-departmental co-ordination of all departments in the Hospital.
To handle customer grievances.
Monitor Customer feedback & patient round.

Candidate Requirements:

Knowledge & Skills Required: Knowledge and understanding of in implementation & meet and train end users (Training & re-training, prompt responses and feedback) Good communication & interpersonal skills. Ability to work under pressure, prioritize, multitask, and lead a team. Ability to train and educate associates on department specific aspects when required. Be proactive, punctual, and empathetic.

Analytical Skill
Leadership Skill
Customer Orientation
To think independently and exercise own judgment.
Able to work accurately and with minimal supervision.
Ability to plan & organize one’s work schedule effectively.
Affinity to work in a team.
Enthusiasm.
Open-mindedness
Ability to work well with all levels of management, executive leadership, and support staff.