Deputy Manager

Job Description – Deputy Manager/Manager - Learning & Development

Location: Bommasandra, Bangalore

Role Overview -The Deputy Manager/ Manager – L&D is responsible for managing hospital-wide training initiatives to ensure workforce capability, patient safety, and continuous compliance with hospital accreditation standards. The role supports learning for clinical and non-clinical staff and fosters a culture of continuous improvement.

Key Responsibilities - Plan and execute L&D; programs aligned with hospital goals and accreditation standards. - Manage mandatory, statutory, and accreditation-related trainings. - Conduct training needs analysis and implement induction, competency, clinical, behavioral, and leadership programs.

- Facilitate internal training and coordinate with external trainers. - Maintain training calendars, attendance, competency records, and audit-ready documentation.

- Partner with Quality, Medical Education, Nursing Education, HR, and department heads.

- Prepare training MIS, dashboards, and audit reports. Key Requirements

- Master’s degree in Psychology, HR, Hospital Administration, Organizational Development, Education, or related field.

- 5–8 years of Learning & Development experience in a reputed hospital. - Hands-on exposure to JCI, NABH, CAP, and NABL accreditations. 

- Experience managing clinical and non-clinical training programs. - Strong facilitation, documentation, and stakeholder management skills.

Reporting To: L&D Head