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Deputy Manager - Talent Acquisition

Requisition Id:  4715

Narayana Health is headquartered in Bengaluru, India, and operates a network of hospitals in India and Overseas. Our mission is to deliver high-quality, affordable healthcare services to the broader population. Narayana Health Group is India’s leading healthcare provider and one of the largest hospital groups in the country with a network of 21 hospitals, 5 heart centers, and 19 primary care facilities. The NH group treats over 2.6 Million patients every year from over 78 countries covering 30+ medical specialties.

Our Centers of Excellence help in treating Adult & Pediatric patients and we have one of the largest transplant centers in India. We have a strong presence across 17 locations in India, and an overseas hospital in the Cayman Islands, USA. Two of our hospitals have international accreditation from the Joint Commission International (JCI) and 19 hospitals have domestic accreditation from the National Accreditation Board for Hospitals (NABH).

For more details, please refer to our website at: https://www.narayanahealth.org

 

About the Role:

The Talent Operations Specialist will oversee analytics and governance of the recruitment process, ensure compliance, and enhance candidate experience. This role demands a strategic thinker with strong analytical skills, recruitment process expertise, and the ability to drive continuous improvements in talent acquisition.

 

Location: Narayana Health Corporate Office, Bommasandra, Bengaluru

 

Qualifications & Experience:

  • MBA/PGDBM in HR or related field. 
  • 5 -8 years of experience in Talent Analytics and Operations. 
  • Should have experience in managing end-to-end recruitment processes.

 

Key Deliverables: 

 

  1. Talent Acquisition:
  • Lead the end-to-end recruitment process for key positions, including candidate sourcing, screening, scheduling, and interviewing, ensuring high-quality candidates are sourced and selected.
  • Develop targeted recruitment strategies for critical roles to ensure timely and efficient hiring, managing the entire candidate journey from initial contact to onboarding.
  • Track and report key recruitment metrics and manage relationships with candidates and stakeholders build and optimize talent pipelines.
  1. Recruitment Analytics:
  • Generate group-wise and unit-wise recruitment reports by gathering required data, tracking key metrics, and publishing centralized dashboards to monitor overall recruitment performance.
  • Develop and maintain dashboards tracking key metrics such as Time to Offer, Time to Hire, Source Mix, and hold positions, ensuring data accuracy and timely distribution.
  1. TA Governance:
  • Coordinate with regional SPOCs to compile group-level reports, review monthly action on discrepancy cases, and ensure compliance with Background Verification (BGV) processes.
  • Initiate and process pending BGV cases and invoices within specified TAT, ensuring all units comply with the level matrix for all positions.
  1. Candidate Experience Analytics:
  • Conduct surveys to assess candidate experience, analyse survey data, and draw actionable insights to enhance candidate experience.
  • Track and analyse application traffic, ensuring timely and accurate submission of required reports.
  • Develop and implement strategies to improve candidate experience based on survey insights and application traffic analysis.
  1. HR Automation & Adoption:
  • Promote HRMS and ATS adoption across all units through comprehensive training sessions, engaging promotional materials, and prompt resolution of queries related to systems and processes.
  • Coordinate quarterly refresher training for team members, ensuring all queries are addressed and promotional materials are created and published on time.
  • Conduct testing of TA modules, promptly reporting any issues or deviations, and ensuring timely completion of all testing activities.
  1. Policies, Processes & SOPs:
  • Draft, review, and update relevant TA policies and SOPs, ensuring all revisions are reviewed and approved by relevant stakeholders.
  • Monitor adherence across the organization on updated policies and SOPs.

Candidate Skills Required:

  • Advanced Excel skills, including data analysis, pivot tables, and complex formulae.
  • Proficiency in SAP Success Factors highly preferred.
  • Strong analytical and data interpretation skills.
  • Proven ability to manage multiple tasks and deliverables within specified timelines.
  • Excellent communication and stakeholder management skills. 

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