Product Designer

Requisition Id: 15389

About Narayana Health:

Narayana Health is headquartered in Bengaluru, India, and operates a network of hospitals in India and Overseas. Our mission is to deliver high-quality, affordable healthcare services to the broader population. Narayana Health Group is Indias leading healthcare provider and one of the largest hospital groups in the country, with a network of 21 hospitals, 5 heart centres, and 19 primary care facilities. The NH group treats over 2.6 Million patients every year from over 78 countries, covering 30+ medical specialities.

For more details, please refer to our website at: https://www.narayanahealth.org

About Medha:

Medha is the Advanced Analytics & AI arm of Narayana Health, focused on transforming healthcare through data, intelligence, and thoughtfully designed digital products. Our mission is to simplify decision‑making across hospitals, clinics, and care teams by bringing clarity, precision, and actionability to every layer of healthcare operations.

Our products power large health systems, influence mission‑critical workflows, and support clinical and non‑clinical teams in delivering safer, faster, and more coordinated care.

For more details, please refer to our website at https://www.medha-analytics.ai/

Why Join Medha:

Shape healthcare-intelligence products that influence real clinical and operational decisions.
Join an early design team and help define its culture and ways of working.
Get direct exposure to users clinicians, hospital administrators, and operations teams.
Build meaningful ownership with guidance from senior designers.

Role Overview:

We are looking for a Product Designer with 36 years of experience who can independently execute design work while contributing to problem-solving, systems thinking, and cross-functional collaboration.
You will own clearly defined problem areas translating complex clinical and financial workflows into intuitive, data-rich experiences while working closely with senior designers.

Key Responsibilities:

Design Execution:

Create user flows, wireframes, high-fidelity UI, and interactive prototypes.
Deliver scalable solutions across web and mobile, iterating quickly on feedback.

Problem Solving:

Break down complex clinical and financial workflows into clear, structured interactions.
Ask strong why questions and apply structured thinking to reach the root of a problem.

Design Systems & Foundations:

Use and actively contribute to the design system to enable consistency and reuse.
Apply UX/UI principles and information architecture across all work.

Accessibility & Craft:

Design with accessibility built in from the start.
Maintain a high bar for typography, spacing, hierarchy, and interaction detail.

Collaboration & Communication:

Partner with PMs, engineers, and domain experts throughout the product lifecycle.
Communicate design decisions with clear rationale to cross-functional stakeholders.

Research & Insights:

Run and support discovery interviews, workflow deep-dives, workshops, and usability testing.
Use behavioral analytics and research to identify friction and translate findings into product improvements.

Tools & AI:

Work in Figma across all stage's flows, UI, prototyping, and developer handoff.
Use behavioral and testing tools such as Hotjar to validate designs and surface user friction.
Leverage AI-powered tools to accelerate exploration, iteration, and synthesis.

Education Background:

B.Des or M.Des (Interaction Design, Industrial Design, Communication Design, Information Design, HCD)

Key Requirements:

Must-Have:

3-6 years of product design experience.
Strong portfolio end-to-end work and clear problem-solving.
Proficiency in Figma.
Solid grasp of design systems, accessibility, and UX/UI principles.
Strong communication and collaboration skills.
Problem-solving mindset structured, comfortable with ambiguity.

Good-to-Have:

Enterprise, workflow-heavy, or data-rich product experience.
Healthcare domain familiarity.
Exposure to user research and usability testing.
Experience with AI design tools.
Interest and ability in graphic design and visual communication.