Program Manager - Chairman's Office

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Section One: Basic Information on role

Incumbent Name & Position Title

Program Manager – Chairman’s Office

Job Level /Career Band

8

Department

Chairman’s Office

Job Family / Job Code

Unit

NHIC

Broad Group

Administration

Please indicate whom the role reports into

Direct

Matrix

 Director – HealthCity & Corporate Growth Initiatives

Approved by:
Functional / Unit head

Date

20th March ‘26

Staff No. of subordinates (Please mention direct, indirect subordinates separately)

Direct: 0

Indirect / shared:0
Total: 0

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Section Two: Job Purpose and Scope

To support the Chairman’s Office in driving strategic priorities, managing high-impact cross-functional programs, and enabling data-driven decision-making. The role will act as a central coordination point for key initiatives, ensuring effective execution, governance, and alignment with organizational goals.

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Section Three: Key Responsibilities

No.

 Key Responsibility Statement

% of Time

• Drive planning and execution of strategic initiatives and special projects from the Chairman’s Office
• Manage end-to-end program lifecycle including scoping, timelines, stakeholder alignment, and delivery tracking
• Analyze business performance data to generate insights and support leadership decisions
• Develop high-quality presentations, dashboards, and reports for internal reviews and external engagements
• Coordinate with cross-functional teams (operations, finance, clinical, etc.) to ensure seamless execution of initiatives
• Track KPIs and program milestones; proactively identify risks and drive corrective actions
• Support prioritization and execution of time-sensitive, high-visibility assignments

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Section Four: Key Interactions

Internal:

External:

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Section Five: Knowledge, Skills and Experience

Educational qualifications/Certification (Threshold educational background required to execute the role)

• MBA from a reputed institution (Tier 1 / Tier 2 preferred)

• Undergraduate degree in Engineering, Economics, Business, or related fields preferred

Relevant experience (Type/ Nature and years of relevant experience required to execute the role)

• 5–6 years of experience in strategy, consulting, program management, or business analytics roles 
• Experience working on cross-functional projects and managing multiple stakeholders
• Prior experience in a CEO/Chairman’s Office or similar high-impact role is a plus

Threshold skills and capabilities required to execute the role (Functional & Behavioural)

Functional: 

• Strong analytical and problem-solving capabilities
• Proficiency in data analysis and visualization tools (Excel, Power BI, SQL or similar)
• Structured thinking and ability to break down complex problems
• Program and project management skills with attention to detail and timelines
• Strong presentation and communication skills

Behavioural:

• High ownership and accountability
• Ability to work in ambiguity and fast-paced environments
• Strong stakeholder management and influencing skills
• Discretion and ability to handle confidential information
• Proactive, resourceful, and solution-oriented mindset

Language Skills: