Narayana Health is headquartered in Bengaluru, India, and operates a network of hospitals in India and Overseas. Our mission is to deliver high-quality, affordable healthcare services to the broader population. Narayana Health Group is Indias leading healthcare provider and one of the largest hospital groups in the country, with a network of 21 hospitals, 5 heart centres, and 19 primary care facilities. The NH group treats over 2.6 Million patients every year from over 78 countries, covering 30+ medical specialities.
Medha is the Advanced Analytics & AI arm of Narayana Health, focused on transforming healthcare through data, intelligence, and thoughtfully designed digital products. Our mission is to simplify decision‑making across hospitals, clinics, and care teams by bringing clarity, precision, and actionability to every layer of healthcare operations.
Our products power large health systems, influence mission‑critical workflows, and support clinical and non‑clinical teams in delivering safer, faster, and more coordinated care.
Shape the Next-Generation Intelligence Products: Medha is building a unified intelligence ecosystem for healthcare. As a designer, youll influence products that drive decisions for clinicians, operations, business leaders, and frontline users.
Be an Early Builder: Our design team is new and growing. Youll play a foundational role in establishing the design culture, processes, and standards from the ground up.
Solve Real, High-Impact Problems: Every product you design directly supports patient outcomes, operational efficiency, and healthcare quality across some of the largest health systems.
User-Centric Discovery: Youll have opportunities to meet users across hospitals, understand real-world behaviours, and translate them into actionable product experiences.
Collaborative & Vision-Led Work: Work closely with product, engineering, and domain teams to deeply understand Medha’s core value proposition and solve problems with clarity and intent.
Job Purpose:
The QA Engineer owns the quality of Medha AI healthcare data and analytics products end-to-end — defining test strategy, driving manual and automated testing across all levels (system, API, integration, regression, security, performance, release), and ensuring every release meets defined quality gates before sign-off. The role combines hands-on testing and SQL/automation skills with team leadership, estimation, KPI tracking, and stakeholder management to build a mature, scalable QA practice.
Role & Responsibilities:
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Define, create and execute test cases for manual and automated execution.
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Define, create and execute test cases for different levels and stages (system, API, integration, regression, security, performance, release).
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Translate functional and non-functional requirements, user stories, and acceptance criteria into test cases.
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Use the Test Management tool (ADO) to ensure traceability of all testing-related activities and results via standard workflow.
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Maintain high hygiene in testing activities and processes throughout the STLC.
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Constantly increase the level of test automation and related processes where possible and beneficial.
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Own test estimation — based on scope and complexity, estimate and plan the need for test engineers.
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Define test strategy in line with release plan and test coverage goals.
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Review test cases and results produced by the team.
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Derive and monitor testing KPIs.
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Verify and sign off on all quality gates and releases, confirming a release may proceed only when quality criteria are met.
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Plan and organize training for test engineers.
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Create and implement a solution for automated test result import into ADO.
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Manage stakeholders across the release lifecycle.
Preferred Qualifications:
Must Have:
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Database testing experience with the ability to write complex SQL queries.
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Programming knowledge that can support automation.
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0 to 1 years of relevant QA/testing experience.
Good to Have:
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Knowledge of the healthcare domain.
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Agent-developing skills to ease QA activities.
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Experience testing chatbots / conversational AI.
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Knowledge of performance automation.
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Exposure to CI/CD pipelines.
Education: