Senior Executive

Job Purpose and Scope

To oversee the end-to-end Accounts Receivable process across multiple hospital units through a centralized Shared Services Centre. This role ensures timely settlement of receivables and accurate reconciliation for third-party administrators (TPAs), government schemes, corporate clients, and other payors, including cash-paying patients. The position is critical to optimizing cash flow, maintaining financial accuracy, and ensuring data integrity across all integrated hospital systems.

Key Responsibilities 

Receivables Management

• Monitor and manage outstanding receivables to ensure timely collections.
• Maintain accurate records of customer accounts and aging reports.

Collections and Follow-up

• Initiate and track follow-ups with clients for pending payments.
• Coordinate with internal teams and customers to resolve payment delays or disputes.

Settlement of Receipts

• Accurately record and reconcile incoming payments against invoices.
• Ensure proper documentation and compliance for all receipts.

Disallowance Analysis

• Investigate and analyze disallowed amounts or short payments.
• Collaborate with billing and operations teams to resolve discrepancies.

Reconciliation and Accounting

• Perform regular account reconciliations to ensure ledger accuracy.
• Support month-end and year-end closing activities related to AR.

Reporting and Analytics

• Generate periodic reports on AR performance, collections, and aging.
• Provide insights and trends to management for decision-making.

Process Standardization

• Identify opportunities to streamline AR processes and improve efficiency.
• Implement best practices and ensure adherence to standard operating procedures.