Senior System Engineer

Requisition Id:  14714

About NH:

Narayana Health, one of India's largest and World's most economical healthcare service providers is set to emerge as a global industry model for its ability to reconcile quality, affordability, scale, transparency, credibility and sustainable profitability. From 300 beds hospital in 2001, Narayana Health has grown to a 6900 beds healthcare conglomerate in 2014 with 26 hospitals present in 16 Cities within the country and also has International Presence in Cayman.

 

 NH has been known for its cost- cutting approach and ranked 36th among World's 50 Most Innovative Companies by Fast Companies in 2012. NH has also been a proud recipient of Frost & Sullivan India Healthcare Excellence Awards 2012 in the category Healthcare Service Provider Company of the Year and FICCI Health Care Excellence Award 2012 for Addressing Industry Issues.

Job Purpose:

Organize and Co-ordinate daily routine function of the department.

Job Responsibilities:

  • Requirement gathering form user end and consolidate the requirements as per priority.
  • Training the users about the software.
  • Parallel Testing in Dummy applications.
  • Testing new/upgrade version.
  • Functional Testing on Configured application.
  • Masters creation onsite.
  • Maintaining call log, Handling calls, and clarifying the user and process related issues.
  • Review and approve customization/modification requests from the users
  • Stage wise reviews and corrective action.
  • Coordinating with office for Support to users on specific issues.
  • Monitoring the performance of software.
  • Gathering the new requirement and communicating the same to the IT Team onsite.

 

Candidate Requirements:

  • Able to work accurately and with minimal supervision.
  • Ability to comprehend written instructions given by the related departmental personnel.
  • Ability to plan & organize ones work schedule effectively.
  • Team Player