Assistant Manager

Requisition Id:  4594

Job Purpose:

To determine goals, aims, objectives and policies of the Nursing Services, recruit nurses, maintain the discipline and rosters.

Job Responsibilities:

  • To ensure the unit functions are implemented, monitored well in order to streamline the operations and administration of services for better operational efficiencies resulting in better business performances, cost, and service line.   
  • To ensure overall performance of the unit in terms of customer services, Clinical Services resulting in customer satisfaction, growth of unit, attaining the desired key performance indicators  
  • Implementation of Group Policies resulting in better Performance indicators, ensuring compliance & review
  • Forecasting the requirements of the unit in view of the performance, expansions, business strategies
  • Ensure all the quality protocols related to customer services, clinical services, Biomedical maintenance,  are in compliance  Initiating, implementing all legal, statutory, licensing, financial compliances that have been laid out by Govt authorities and as required by Organizational Policies.
  • Ability to inspire self and others towards establishing & achieving group goals by providing a clear vision, positive attitude towards work & fostering a healthy team spirit
  • Achieves win-win outcomes by identifying common interests, clarifying the same and achieving consensus or compromise. Is able to articulate organizational point of view in a situation for which the organization seeks a gain.
  • Strives to develop good relations with other departments and ensures teamwork and co-operation amongst staff
  • Takes appropriate action or suggest changes even in ambiguous situations, Ability and interest in developing and putting into practice innovative and beneficial ideas
  • Actively promotes practices that save company resources and minimize wastage
  • Willingness and initiative in acquiring knowledge, updating skills and technology or professional competency

Patient Care & Unit Management:

  • Organizing & planning nursing care activities of the departments according to the hospital policies & service needs as per the NABH guidelines.
  • Guiding the ward In-charges & Shift In-charges in planning staffing pattern & the other necessary requirements of the department.
  • Complying & submitting nursing statistics & reports to the concerned authorities.
  • Conducting & attending the departmental & interdepartmental meetings / conferences from time to time.
  • Making regular rounds of their concerned departments. Ensuring the safety & general dealings of the department. Taking care of the general comforts of the patient & their relatives. Receiving reports from the night supervisor.
  • Evaluating nature of care required in each unit. Reinforcing the principles of good ward management. Helping ward In-charges procure their unit. Supervising the proper use & care of the equipment & supplies in the departments assigned to them.
  • Keeping the Manager– Nursing informed the needs of the nursing units under their charge.

Educational Function

  • Supervising the Ward In-charges and Shift In-charges in arranging classes & clinical teaching for the newly joined staff, existing staff & students in the department.
  • Make sure that the staffs of the assigned departments are attending the In-service Classes regularly.
  • Nursing audit for the entire nursing standard applicable to their unit at least once in a week.

 

 

Candidate Requirements:

  • Verbal Ability/Communication Skill: Ability to comprehend verbal instructions given by the supervisor or head of the department.
  • To give accurate and tactful explanations to patients. Problem solving/ Decision-making
  • To think independently and exercise own judgment.
  • Able to work accurately and with minimal supervision.
  • Ability to comprehend written instructions given by the Doctors and the other related departmental personnel.
  • Ability to plan & organize ones work schedule effectively.
  • Speaking and listening are essential requirements to understand and carry out the instructions given by the supervisors and other related departmental personnel.
  • Affinity to work in team.
  • Enthusiasm.

Open-mindedness