Junior Executive

Cost Center:

Hospital Name:

Narayana Health, one of India's largest and World's most economical healthcare service providers is set to emerge as a global industry model for its ability to reconcile quality, affordability, scale, transparency, credibility and sustainable profitability. From 300 beds hospital in 2001, Narayana Health has grown to a 6900 beds healthcare conglomerate in 2014 with 26 hospitals present in 16 Cities within the country and also has International Presence in Cayman.

 NH has been known for its cost- cutting approach and ranked 36th among World's 50 Most Innovative Companies by Fast Companies in 2012. NH has also been a proud recipient of Frost & Sullivan India Healthcare Excellence Awards 2012 in the category Healthcare Service Provider Company of the Year and FICCI Health Care Excellence Award 2012 for Addressing Industry Issues.

Job Purpose:

Organize and Co-ordinate daily routine function of the department.

Job Responsibilities:

• Responsible for overall functioning of the department.
• Analyses the complaints received and informs the concerned department and reports to the higher authority.
• Participates in the decision making for the front office and OPD areas.
• Training the new recruits and providing on job training for all the staff.
• Scheduling the duty roster for the staff.
• Monitoring and analyzing various Quality Indicators of the department.
• To provide necessary data for the top management as and when required.
• Process redesigning and improvement as and when required.
• Patient and Staff Grievance handling and reporting.

1. • • AUTHORITY:

• Manager-Front Office is authorized to give the information of the patient and Patient relatives to the Government agencies such as Police and Vigilance Department.

Candidate Requirements: