Junior Executive

Job Duties:

• To greet incoming patients or their representatives and to record complete information required for registration and admission.
• Handle cash reconcile with books.
• Update billing daily basis & call patients’ attendant for deposit of outstanding amount.
• To answer questions and to provide information directly to the person or on the telephone. For e.g. explaining rates, charges, services, discounts (if any) and hospital policy regarding payment of bills.
• To prepare and maintain itemized statements, bills, or invoices used for billing and record keeping purposes.
• To explain hospital regulations to patients, concerning visitors and visiting hours.
• To give accurate and tactful explanations to visitors, patients and hospital’s employees and in recording exact information for messages.
• To exercise high degree of tact and poise and occasionally overcoming language barriers.
• To understand and apply knowledge of medical terminology.
• To understand pertinent details in tabular form and avoid perceptual errors in arithmetic computation.

General Responsibilities

• Works evenings, nights, weekends and holidays according to the schedule compiled by    the head of department.
• Monitors clinical and other established indicators to ensure ongoing quality assurance.
• Strictly adheres to organization’s regulations and policies especially those related to infection control, patient safety and JCI.
• Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.
• Participates and contributes in scheduled in-service training programs like ACLS, BLS, CNEs, CMEs, In house activities, conferences or other programs as requested.
• Exercises effective interpersonal skills in dealings with department staff, associates, and Management.
•  Maintains confidentiality as per the agreement signed.
• Demonstrates the ability to listen to others in promoting effective communication.
• Develops thorough understanding of policies and procedures of the hospital and Demonstrates respect for them.
• Carries out other duties when requested by the Head of department.

Qualification, License, Education, Experience, Special Skills

• B.Com. from approved University.
• Ability to work in group across the hospital and as a member of team.
•  Ability to work with minimal supervision.
• Comprehensive knowledge of their work with particular reference to the obligation to maintain the confidentiality of his / her patients and adhere to bylaws, rules & regulations of the medical organization.
• Excellent command of oral & written Hindi & English.

Sound Computer skills including knowledge of MS word & Excel