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Executive

Requisition Id:  9280
  1. General Shift
    • Admit  patients for Observation /OT/Other Procedures ( planned & unplanned)
    • Interface with various areas of Operation i.e Housekeeping, Maintenance, Nursing, OT, Wards, Billing, Laboratory, Transport etc. to enhance patient service.
    • Co-ordinate with Consultants for patient admission etc.
    • Act as an Interface between patient/ patient party and Hospital and its services maintaining a smooth information flow.
    • Coordinate with emergency department for exigencies and MLC.
    • Brief rates / tariffs of different Procedural Packages/OT, Observation charges   including Bed / Room rates and other elements, services etc to patient / relatives.
    • Coordinate Ambulance services.
    • Maintaining following files/register: Admission register, Discharge register,  Corporate communication documents file, Mortuary Register etc.
    • Coordinate with billing dept, discharge summary typing dept and ward coordinators to facilitate IP discharges.
    • Issue of Discharge Card and CAG / PTCA CD s to the patient relatives.
    • Issue of Special Pass to relatives during non visiting hours ( If required)
    • Coordinating with relatives of OT patients and providing them information regarding the ongoing operation of their patient as and when enquired for.
    • Handling Death of patient which includes interacting with the patient relatives, coordinating with the doctors, nurses, ward coordinator, billing and housekeeping.
    • Handling police cases / medico legal cases. 
    • Handling the mortuary process from storing a dead body in mortuary till handing over to patient party with due identification etc. Maintain death register, Death Certificate file & Mortuary register.
    • Any other duties as and when assigned by the superiors.

 

 

 

 

 

 

 

 

 

 

 

 

 

  1. Night Shift :

 

    • All of the responsibilities of General shift  for Admission department
    • Handling  all enquiries  including   telephone  calls between 8:00 pm to 8:00 am  vis-à-vis outsiders, patient relatives, Doctors, hospital  staff etc.
    • Coordinate with emergency department for handling of emergency patient at night.
    • Controlling vehicle movement at night.
    • Night Vigilance round
    • Coordinate OP dialysis at night
    • Check financial clearance for next day’s procedure patient
    • Coordinate with On duty incharges of various department
    • Handle the responsibilities of Cash Counter from 8:00 pm – 8:00 am
    • Generate and distribute  the following reports to concerned persons:

 

      1. Night shift report including Incident reporting
      2. Daily occupancy report
      3. Patient list
      4. Package & non package admission
      5. Mortality Report
      6. Admission Tracker (In/Out)
      7. Updating the Handover Register

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