Executive
Requisition Id:
6645
- Receive patient and patient attendants in a pleasing manner
- Answer Telephone calls.
- Talk at reasonable sound levels. (Do not shout or talk loudly)
- Answering all queries by patients/attendants politely.
- Listen the patient/attendant carefully
- Guide the patients in right way.
- Taking complete details while doing the New Registrations like Permanent address, phone numbers, fax numbers etc.,
- Co-ordinate with the OPD secretaries to fix up appointments with the Doctors.
- Guide the patient to get the investigations done properly i.e., to the Laboratory, Radiology , Cardiology and Endoscopy dept. etc.,
- Coordinate with the Consultants
- Co-ordinate with the Admission Counter and keep the update information from time to time.
- Co-ordinate with the OT secretary for the information regarding status of the surgeries posted that day
- Maintain interpersonal relations within the departments and other departments
- Maintain Good relations with the patients
- Incase of Emergency send the patient to Casualty/ICUs then inform the concerned people, do the formalities.
- Maintain all relevant records i.e., log book, appointment diaries, Visiting Doctors register etc., properly.
- Maintain confidentiality about patients.