Cluster Lead - Digital Marketing

Key Responsibilities –

To support in the functioning of the EMR department by providing clinical co-ordination and implementation of EMR (Electronic Medical Record).

Ensure that all clinical / non-clinical protocols are followed as per hospital / accreditation bodies.

EMR management

• Training users– consultants, junior doctors, nursing staff, pharmacists and technicians.
• New joiners/users – Introduce EMR, create their relevant configurations with IT support and provide product demo.
• Train users about potential uses of the existing product.
• New functionalities - Provide orientation to the users for new functionalities that gets implemented in each version / product upgrade (eg: Drug Interaction Alert, Pharmacy Update, Investigation list Update, CIMS clinical decision support system and its features – to be introduced to all users).
• Data tracking and management for every roll out; measure and report key milestones on EMR adoption and focus on improving the adoption rate.

Collaborative Responsibility

• Reporting the bug to central EMR team, perform user acceptance testing once resolved and get the end user sign off
• Understand the complexities of IP environment and the unique / specific requirements of the unit and plan a smooth roll out to improve the acceptance of all stakeholders
• Understand new end user requirements, prioritize and communicate to the central EMR team through proper documentation.

Other Responsibilities

• In addition to the above, be proactive in taking up any additional responsibility, be it clinical or non-clinical on a need basis as and when such situation arises.