Executive

Requisition Id: 7374

Narayana Health, one of India's largest and World's most economical healthcare service providers is set to emerge as a global industry model for its ability to reconcile quality, affordability, scale, transparency, credibility and sustainable profitability. From 300 beds hospital in 2001, Narayana Health has grown to a 6900 beds healthcare conglomerate in 2014 with 26 hospitals present in 16 Cities within the country and also has International Presence in Cayman.

NH has been known for its cost- cutting approach and ranked 36th among World's 50 Most Innovative Companies by Fast Companies in 2012. NH has also been a proud recipient of Frost & Sullivan India Healthcare Excellence Awards 2012 in the category Healthcare Service Provider Company of the Year and FICCI Health Care Excellence Award 2012 for Addressing Industry Issues.

Job Purpose:

The primary role of the Patient Care Coordinator is to support the Care Team (Doctor, Nurse, Dietician, Physiotherapist, etc) by coordinating care to patients on the provider’s daily schedule and by proactive interventions.

• Will act as a conduit for the transmission of information between providers and patients.

• Will coordinate Medical and Support services for all patients.

• Will facilitate information flow and referral services for patients to address their medical and psychosocial needs.

Job Responsibilities:

Candidate Requirements:

Proficiency in verbal communication in English and understanding of basic written English.
Demonstrated ability to work effectively in a team environment.
Demonstrated problem solving skills in a complex environment.
Demonstrated effective interpersonal relationship and customer service skills.
Good organizational and time management skills
Good working knowledge of local social service resources or skills to acquire and use this knowledge and information expeditiously.
Ability to work effectively with people from diverse cultures and diverse socioeconomic situations.
Basic level of skill with Microsoft Word, Excel and ability to use other computer programs and applications in ways that facilitate panel management.

Behavioral Competencies:

Accountability: For the relevant processes
Customer-Focus :Listen to the voice of the customer and strive to delight them by exceeding their expectations
Teamwork :If someone needs help, help them
Initiative: Be innovative, apply fresh ideas, and continuously improve how you do your work
Confidentiality: Maintain strict confidentiality and respect the privacy of others
Ethical: Demonstrate integrity, honesty, and stewardship in all encounters at work
Respect: Demonstrate consideration and appreciation for co-workers and patients
Communication: Demonstrate the ability to convey thoughts and ideas as well as understand perspective of others