Technician

Requisition Id: 15678

Narayana Health, one of India's largest and World's most economical healthcare service providers is set to emerge as a global industry model for its ability to reconcile quality, affordability, scale, transparency, credibility and sustainable profitability. From 300 beds hospital in 2001, Narayana Health has grown to a 6900 beds healthcare conglomerate in 2014 with 26 hospitals present in 16 Cities within the country and also has International Presence in Cayman.

NH has been known for its cost- cutting approach and ranked 36th among World's 50 Most Innovative Companies by Fast Companies in 2012. NH has also been a proud recipient of Frost & Sullivan India Healthcare Excellence Awards 2012 in the category Healthcare Service Provider Company of the Year and FICCI Health Care Excellence Award 2012 for Addressing Industry Issues.

Job Purpose:

Sterilizing Services Unit has a commitment in delivering excellent quality service and engendering towards best practices.

Job Responsibilities:

Clinical Practice:

Ensures CSSD activities are within established hospital, divisional and department specific guidelines, policies and procedures, international standards and protocols, etc, Maintain high visibility and monitors the sterilization process of equipment, instruments and supplies to ensure quality product and patient outcomes.
Ensures the implementation and monitoring of CSSD standards and process practice.
Provides leadership and resource role in the operations of the CSSD.
Demonstrates effective communication and collaboration skills when interacting with patients/families, other health care team members and members of other departments.
Complies with hospital infection control and safety protocols.

Administration:
Staff Management to include recruitment, education, training, evaluation and development, as well as preparation and delegation of work schedules and workflow.
Reviews, plans, manages and monitors the unit budget.
Participates in Committees and work groups as required.
Develops and implements unit level strategic plan in line with Nursing Services strategic plans.
Manages the equipment and supply exchange program fro CSSD operations with the Central Region.
Provides consultation, coordination and collaboration related to CSSD project development and expansion.
Conducts staff meetings and maintains minutes.
Maintains all records pertaining to the operation of the area of assignment and generates reports as required.

Education and Research:
Directs employee orientation and evaluates staff performance on an ongoing basis.
Assists staff in developing problem-solving and decision-making skills.
Ensures learning needs of staff are met.
Participate in teaching and mentorship of student and graduate nurses.

Quality:
Ensures that internationally accepted standards and quality monitoring of CSSD processes are implemented and evaluated.
Implements improvements in CSSD processes as indicated to ensure quality product and patient outcomes.
Monitors and ensures preventive maintenance of CSSD equipment.
Initiates and maintains records and statistics associated with quality monitoring.
Develops, implements and participates in Quality improvement processes and activities

Professionalism:
Serves as a professional role model, teacher and resource person.
Develops and utilizes professional collegial networking.
Demonstrates respect, compassion and cultural sensitivity to patients/families and other employees.
Advocates for excellence in patient care and patient rights.
Participates actively in Nursing and/or hospital committees and work groups.
Assumes responsibility for own decisions and actions.
Demonstrates initiative in the performance of duties.
Performs other related duties as assigned.

Candidate Requirements:

Demonstrate competence in all aspects of the CSS Department includes setting-up, loan instrument, and other equipment.
Capable of assisting with the supervision and training of SSU staff.
Effective interpersonal and communication skills.
Team player and flexible.
Sound organizational skills and capable of prioritizing work and exercising discretion within established policies, guidelines and procedures.
Demonstrated ongoing education and clinical development.
Able to work either individually or in a team.
Responsible for work performed with a high degree level of accountability.
Able to work within SSU routines, methods and procedures as required.
Willing to participate in on the job training and/or specific skills training as required.
Ability to use computerized information systems and willingness to teach others.